Whether you made a reservation online or at a park office, you can cancel or change it through the park office or online through the reservation website.
If you paid with a credit card in the past 119 days, you will receive the refund back to your card.
To cancel reservations online that were paid with a credit or debit card, follow these steps:
Step 1: Login to the reservation website.
Step 2: Click on “Your Account” which is located at the top of the screen
Step 3: Scroll down to “Purchases” and click on “Your Reservations”
Step 4: From this screen you can cancel or make modifications to your existing reservation
If you paid by credit card more than 120 days ago, or paid by cash or check, you will need to call the park office to process your refund. Refund will be in the form of a check.